tv9999 Terms and Conditions

These terms and conditions ("Terms") form a binding agreement between the tv9999 platform ("Platform", "we", "us") and its users ("you", "member"). When you register, log in, or use the platform in any way, you are considered to have automatically accepted these Terms.

tv9999 reserves the right to change, amend, or update these Terms at any time. Continuing to use the platform after updated Terms are published will be treated as acceptance of the new Terms. You are therefore encouraged to visit this page regularly.

These Terms may be available in both English and Bengali. In the event of any dispute, the Bengali version will take precedence.

2.1 Eligibility Requirements

To open an account on tv9999, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a legally competent individual and capable of entering into a contract voluntarily.
• You must ensure that online gaming is not prohibited by law in your area of residence.
• You must operate the account for yourself and for personal purposes — not on behalf of a third party.

2.2 Single Account Policy

Each individual may only open and operate one tv9999 account. If multiple accounts belonging to the same person ("duplicate accounts") are identified, all related accounts may be cancelled and funds held in them may be forfeited.

2.3 Accuracy of Information

You must provide accurate, complete, and up-to-date information at the time of registration. If false or misleading information is provided, tv9999 reserves the right to suspend or close the account at any time. If requested for identity verification (KYC), you must supply the required documents.

2.4 Password and Security

It is your responsibility to keep your account login details confidential. You are solely responsible for all activity carried out through your account. If you suspect any unauthorised access, notify our support team immediately.

3.1 Deposit Terms

The minimum deposit amount on the tv9999 platform is ৳200. We currently support the following payment methods:

• bKash — Mobile Banking
• Nagad — Digital Financial Service
• Rocket — Dutch-Bangla Bank Mobile Service
• Upay — Mobile Payment Service

All deposit transactions are secured through SSL encryption. tv9999 will never ask for your bank or mobile banking PIN directly.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Account verification must be completed before withdrawals can be made.

Withdrawals must be made using the same payment method used for the deposit, unless an alternative arrangement has been agreed with the support team.

3.3 Currency and Conversion

All transactions on the tv9999 platform are conducted in Bangladeshi Taka (BDT / ৳). Applicable conversion fees may apply for transactions in foreign currencies.

3.4 Transaction Limits and Verification

tv9999 reserves the right to review or delay any transaction for security and regulatory reasons. If an unusual transaction pattern is detected, additional information may be requested for account verification.

4.1 Welcome Bonus

tv9999 offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 → ৳1,500 bonus → Total balance ৳2,500
• Deposit ৳14,000 or more → Maximum ৳10,000 bonus → Total balance ৳24,000

To withdraw bonus funds, the applicable wagering requirements must be met. The current wagering requirement for the welcome bonus is 10 times (10x) (bonus amount × 10).

4.2 General Bonus Usage Rules

• Bonuses may only be used on eligible games.
• A portion of bets placed with bonus balance may not count toward wagering calculations — specific terms apply to each offer.
• Multiple bonus offers cannot be claimed at the same time, unless the specific terms of an offer state otherwise.
• If fraud or misconduct in claiming bonuses is proven, the bonus and any associated winnings will be cancelled.
• tv9999 reserves the right to change or discontinue any promotion, with or without prior notice.

4.3 VIP Program

The tv9999 VIP program has three tiers. Your weekly cashback rate according to each tier is as follows:

• Bronze: Weekly cashback up to 0.4%
• Silver: Weekly cashback up to 0.8%
• Gold: Weekly cashback up to 1.2%

By playing regularly, you can advance to a higher VIP tier. VIP benefits and cashback offers are subject to change.

5.1 Fair Play Policy

tv9999 is committed to ensuring a fair, transparent, and secure gaming environment for all members. Our games are operated using verified technology that ensures fair play.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation as well as legal action:

• Gaining a gaming advantage through bots, automated software, or artificial intelligence.
• Exploiting any bug or vulnerability in the game system or software.
• Using the platform for money laundering or any other illegal financial activity.
• Accessing another member's account without permission or using their information.
• Impersonating a tv9999 employee or representative.
• Multiple members of the same household claiming bonuses more than once from the same device or IP address.
• Attempting to hack, crack, or otherwise gain unauthorised access to any part of the platform.

5.3 Investigation and Decisions

If suspicious activity is detected, tv9999 reserves the right to temporarily suspend an account for the purpose of investigation. Decisions made based on the outcome of an investigation will be considered final.

All content on the tv9999 website and platform — logos, graphics, text, software code, game content — is the intellectual property of tv9999 or the respective game providers. Reproducing, distributing, or using any part of this content for commercial purposes without written permission is prohibited.

Game software is licensed by various accredited game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt. The software of these providers is subject to their respective terms and conditions.

tv9999 is committed to protecting your personal information. Details of how we collect, store, and use your information can be found in our Privacy Policy.

Our platform uses industry-standard SSL encryption technology to keep your financial and personal information secure. Information is shared with third parties only when required by legal obligation or as necessary to provide the service.

tv9999 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never cause harm to your financial or mental wellbeing.

If you feel that gaming is having a negative impact on your life, please use the self-exclusion and limit-setting features described on our Responsible Gaming page. Our 24/7 support team is always ready to assist you.

• Deposit limit-setting features are available.
• Temporary or permanent account suspension is an option.
• A facility to review your gaming history is provided.

9.1 Closure by Member

You may request to close your account at any time by contacting our support team. You will have the opportunity to withdraw any available balance before the account is closed, provided there are no active bonus wagering requirements.

9.2 Termination by tv9999

tv9999 may close an account without prior notice in the following circumstances:

• Breach of any clause of these Terms.
• Suspicion of fraud or money laundering.
• If the account holder is found to be a minor.
• For legal or regulatory reasons.

9.3 Inactive Accounts

Administrative fees may apply to accounts that have been inactive for an extended period (generally 12 months or more). Contact the support team to learn about the specific inactivity conditions and applicable fees.

10.1 Limitation of Liability

tv9999 accepts no liability for the following:

• Loss caused by technical errors or internet connectivity issues.
• Loss resulting from your own negligence or the actions of third parties.
• Gaming opportunities lost due to temporary unavailability of the platform.
• The outcome of bets or game results.

10.2 Dispute Resolution

In the event of a dispute, you should first attempt to resolve it through our support team. Written complaints can be sent to [email protected]. All complaints will be reviewed within 7 business days.

If you are not satisfied with our decision, the option of resolving the dispute through independent third-party mediation remains open.

10.3 Applicable Law

These Terms are governed by applicable international online gaming laws and regulations. Any legal matters will be settled in the courts of the relevant jurisdiction.

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Direct support in Bengali is available 24/7.
• Email: [email protected]

Our support team is active at all times according to Bangladesh Standard Time (BST, UTC+6). All communication can be conducted in Bengali.

To learn more about tv9999, visit our About Us page or check the FAQ.